Privacy Policy

Last updated April 3, 2026

This Privacy Notice for Home Window Helper ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
  • Use Home Window Helper. Home Window Helper is a free comparison website that helps homeowners find and compare promotional offers, financing deals, and warranty information from window replacement contractors. Users can browse contractor listings and submit their contact information to be connected with contractors in their area.
  • Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@homewindowhelper.com.

Summary of key points

This summary provides key points from our Privacy Notice. You can find more details by using the table of contents below.

What personal information do we process? When you visit or use our Services, we may process personal information depending on how you interact with us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties, including window replacement contractors.

How do we keep your information safe? We have appropriate organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

Table of contents

1. What information do we collect?
2. How do we process your information?
3. When and with whom do we share your personal information?
4. Do we use cookies and other tracking technologies?
5. How long do we keep your information?
6. How do we keep your information safe?
7. Do we collect information from minors?
8. What are your privacy rights?
9. Controls for do-not-track features
10. Do United States residents have specific privacy rights?
11. Do we make updates to this notice?
12. How can you contact us about this notice?
13. How can you review, update, or delete the data we collect from you?

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products and Services, or otherwise when you contact us. The personal information we collect may include the following:
  • Names
  • Phone numbers
  • Email addresses
  • Contact preferences
  • Zip code
Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: http://www.homewindowhelper.com/cookies.

The information we collect includes:
  • Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access our Services.
  • Device Data. Information about your computer, phone, tablet, or other device you use to access the Services.
  • Location Data. Approximate location data based on your IP address.

2. How do we process your information?

We process your personal information for a variety of reasons, including:
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users.
  • To send administrative information to you.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. You can opt out of our marketing emails at any time.
  • To deliver targeted advertising to you. For more information see our Cookie Notice: http://www.homewindowhelper.com/cookies.
  • To evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends.
  • To determine the effectiveness of our marketing and promotional campaigns.
  • To comply with our legal obligations.
  • To share user contact information with window replacement contractors for the purpose of providing quotes and services. When a user submits their contact information, it may be shared with window replacement contractors in their area for the purpose of providing quotes and services. Users consent to this when submitting the form.

3. When and with whom do we share your personal information?

We may share information in specific situations and with the following categories of third parties:
  • Ad Networks
  • Data Analytics Services
  • Data Storage Service Providers
  • Performance Monitoring Tools
  • Sales & Marketing Tools
  • Social Networks
  • Website Hosting Service Providers
  • Window Replacement Contractors
We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of our business.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

4. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: http://www.homewindowhelper.com/cookies.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

5. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. No purpose in this notice will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. Do we collect information from minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at contact@homewindowhelper.com.

8. What are your privacy rights?

You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us using the details provided in the section "How can you contact us about this notice?" below.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. For further information, please see our Cookie Notice: http://www.homewindowhelper.com/cookies.

If you have questions or comments about your privacy rights, you may email us at contact@homewindowhelper.com.

9. Controls for do-not-track features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Global Privacy Control: We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes. For more information about GPC and how to enable it, visit globalprivacycontrol.org.

10. Do United States residents have specific privacy rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To exercise these rights, you can contact us by submitting a data subject access request, or by emailing us at contact@homewindowhelper.com.

11. Do we make updates to this notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at contact@homewindowhelper.com or contact us by post at:

Home Window Helper
United States

13. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

This Privacy Policy was created using Termly's Privacy Policy Generator.